At Cognitive Solutions International, we are committed to protecting the privacy and security of our users’ personal information. This Privacy Policy explains how we collect, use, and protect personal data when you visit our website, use our services, or interact with us.

Scope of this Policy
This Privacy Policy applies to all users of our website and services, including but not limited to:

Visitors to our website

Users of our online services

Customers who purchase our products or services

Subscribers to our newsletters or promotional materials

Information We Collect
We collect personal data to provide and improve our services, communicate with you, and comply with legal obligations. The types of personal data we collect include:

Contact Information: name, email address, phone number, and physical address

Account Information: username, password, and other account-related data

Transaction Information: payment details, purchase history, and order information

Technical Information: IP address, browser type, device type, and operating system

Usage Information: website usage, search queries, and interaction with our services

How We Collect Information
We collect personal data through various means, including:

Direct Input: when you provide information through our website, email, phone, or in-person interactions

Cookies and Tracking Technologies: we use cookies, web beacons, and other tracking technologies to collect technical and usage information

Third-Party Services: we receive information from third-party services, such as payment processors, social media platforms, and advertising networks

How We Use Information
We use personal data for the following purposes:

Providing Services: to deliver our products and services, process transactions, and respond to inquiries

Improving Services: to analyze usage patterns, troubleshoot issues, and enhance our services

Communication: to send newsletters, promotional materials, and other communications related to our services

Compliance: to comply with legal obligations, such as tax laws, anti-money laundering regulations, and data protection laws

Sharing Information
We share personal data with third parties under the following circumstances:

Service Providers: we share information with service providers, such as payment processors, shipping companies, and customer support services

Business Partners: we share information with business partners, such as affiliates, resellers, and joint venture partners

Law Enforcement: we share information with law enforcement agencies, regulatory authorities, and other government entities as required by law

Mergers and Acquisitions: we share information with third parties in connection with mergers, acquisitions, and other business transactions

Data Protection and Security
We implement reasonable technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

Encryption: we use encryption to protect sensitive information, such as payment details and passwords

Access Controls: we implement access controls, such as password protection, two-factor authentication, and role-based access controls

Data Backup and Recovery: we regularly back up data and have disaster recovery procedures in place to ensure business continuity

Data Retention and Deletion
We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We delete or anonymize personal data when it is no longer necessary for our purposes.

Your Rights and Choices
You have the following rights and choices regarding your personal data:

Access and Correction: you have the right to access and correct your personal data

Deletion and Erasure: you have the right to request deletion or erasure of your personal data

Opt-out and Withdrawal: you have the right to opt-out of marketing communications and withdraw your consent for processing personal data

Complaints and Disputes: you have the right to file complaints and disputes with regulatory authorities or through our internal complaint resolution process

Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, and regulatory requirements. We will provide notice of any material changes by posting the updated policy on our website and, if necessary, notifying users through email or other communication channels.

Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or our handling of personal data, please contact us at:

Email Address: info@vodstra.com

Effective Date: 2025
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.